The purpose of this study was to execute a review of 65 journal articles published between
1994 and 2013 that pertain to luxury hotels. The articles were sorted by research theme …

The purpose of this study was to identify current research trends and clarify the changing
direction of studies on luxury hotels. Scholarly studies published between 1994 and 2014 …

The increase in the luxury hospitality industry has led to a significant body of new research.
Due to some constraints–discussed in detail in this paper–, there is a lack of consensus on …

Purpose–The purpose of this paper was to determine whether luxury hotel managers and
customers have the same understanding of service quality and satisfaction and whether …

Purpose–The purpose of this article is to identify the key factors that impede service quality
delivery in the context of luxury hotels (four‐and five‐star properties) in Sydney, Australia …

Purpose Boutique hotels reflect a nascent phenomenon in the literature and in the
accommodation sector. As a result, they are void of governmental classification and …

Purpose This paper aims to serve as an important guide for more rigorous quantitative
research in tourism and hospitality. Design/methodology/approach This paper relies on …

This study aims to carry out a comprehensive bibliometric analysis to identify, synthesize
and incorporate existing studies on the tourism industry, envisioning and directing future …

Purpose This study aims to analyze review research in hospitality, identifying the structure
and most recent developments in current hospitality review studies while providing …

Hospitality quality: new directions and new challenges | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Hospitality …