Reducing hotel employee turnover intention by promoting pride in job and meaning of work: A cross-cultural perspective

LH Le, M Hancer, S Chaulagain, P Pham - International Journal of …, 2023 - Elsevier
Characterizing with an image of low-skilled jobs and low social status, the hotel industry is
undergoing a “great resignation” from staff due to stress post-Covid-19, urging a need to …

Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction

C Wang, J Xu, TC Zhang, QM Li - Journal of Hospitality and Tourism …, 2020 - Elsevier
This study investigated the relationships among professional identity, employee
engagement, job satisfaction, and turnover intention of hotel employees in China based on …

Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees

L Lu, ACC Lu, D Gursoy, NR Neale - International Journal of …, 2016 - emerald.com
Purpose This study aims to investigate the influence of employee positions (supervisor vs
line-level employee) on work-related variables (eg work engagement, job satisfaction and …

Work engagement and turnover intentions: Correlates and customer orientation as a moderator

E Babakus, U Yavas, OM Karatepe - International journal of …, 2017 - emerald.com
Purpose The purpose of this study is to gauge the effects of challenge and hindrance
stressors as well as three high-performance work practices (HPWPs) such as training …

Does work engagement mediate the influence of job resourcefulness on job crafting? An examination of frontline hotel employees

CY Chen - International Journal of Contemporary Hospitality …, 2019 - emerald.com
Purpose Researchers and practitioners have remarked the critical nature of job crafting for
employee and organizational effectiveness in the hotel industry. However, few studies have …

How to reduce employees' turnover intention from the psychological perspective: A mediated moderation model

Z Yan, ZD Mansor, WC Choo… - … Research and Behavior …, 2021 - Taylor & Francis
Background The hospitality industry is deemed a great generator of global GDP and
employment. However, high rates of voluntary turnover have gradually undermined global …

Exploring the influence of work values on millennial hospitality employees' turnover intentions: An empirical assessment

Y Li, Y Song, Y Yang, TC Huan - Current Issues in Tourism, 2023 - Taylor & Francis
The millennial generation has gradually become a major employee segment of the hotel
industry. Using organizational identification and job satisfaction as mediators, this paper …

What does work meaning to hospitality employees? The effects of meaningful work on employees' organizational commitment: The mediating role of job engagement

HS Jung, HH Yoon - International Journal of Hospitality Management, 2016 - Elsevier
What is work? Why is it important? People frequently say that they work to make a living, but
many who have enough money on which to live feel unhappy when they have no work to do …

Frontline employees' high-performance work practices, trust in supervisor, job-embeddedness and turnover intentions in hospitality industry

B Afsar, A Shahjehan, SI Shah - International Journal of …, 2018 - emerald.com
Purpose The purpose of this study is to investigate the mediating effect of job
embeddedness on the relationships between high-performance work practices, trust in …

Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus

A Zopiatis, P Constanti, AL Theocharous - Tourism Management, 2014 - Elsevier
The study of attitudes at work seeks to enhance organizational knowledge and capabilities
in developing an 'ideal'working environment that delivers exceptional customer service. The …