The influence of servant leadership on restaurant employee engagement

D Carter, T Baghurst - Journal of business ethics, 2014 - Springer
Servant leadership is a leadership philosophy which addresses the concerns of ethics,
customer experience, and employee engagement while creating a unique organizational …

Servant leadership, employee job crafting, and citizenship behaviors: A cross-level investigation

A Bavik, YL Bavik, PM Tang - Cornell Hospitality Quarterly, 2017 - journals.sagepub.com
While servant leadership is widely recognized as a people-oriented management style, little
attention has been directed to understand the positive outcomes of servant leadership on …

[PDF][PDF] Servant leadership: A phenomenological study of practices, experiences, organizational effectiveness, and barriers

AR Savage-Austin, A Honeycutt - Journal of Business & Economics …, 2011 - core.ac.uk
The subject of leadership is complex, and one of the main issues facing organizational
leaders today is how to motivate employees to actively participate in the efforts that lead to …

Servant leadership and serving culture: Influence on individual and unit performance

RC Liden, SJ Wayne, C Liao… - Academy of management …, 2014 - journals.aom.org
In a sample of 961 employees working in 71 restaurants of a moderately sized restaurant
chain, we investigated a key tenet of servant leadership theory—that servant leaders guide …

Servant leadership and employee engagement: A qualitative study

A Canavesi, E Minelli - Employee responsibilities and rights journal, 2022 - Springer
Servant Leadership is a holistic approach whereby leaders act with morality, showing great
concern for the company's stakeholders and engaging followers in multiple dimensions …

Reducing employee turnover intention through servant leadership in the restaurant context: A mediation study of affective organizational commitment

J Jang, J Kandampully - International Journal of Hospitality & …, 2018 - Taylor & Francis
Building on a social exchange theory, our model explains how an employee's perception of
servant leadership affect frontline restaurant employees' turnover intention. Data were …

The impact of servant leadership on hotel employees'“servant behavior”

LZ Wu, ECY Tse, P Fu, HK Kwan… - Cornell Hospitality …, 2013 - journals.sagepub.com
This study examined the link between servant leadership and hotel employees' customer-
oriented organizational citizenship behavior (OCB) by focusing on the mediating role of …

Servant leadership and organizational citizenship behavior: The mediating effect of empathy and service climate

D Elche, P Ruiz-Palomino… - International Journal of …, 2020 - emerald.com
Purpose This paper aims to process underlying the relationship between supervisor servant
leadership and employee organizational citizenship behavior (OCB) in hotels. Specifically, it …

To help or not to help: antecedents of hotel employees' organizational citizenship behavior

YD Dai, YH Hou, KY Chen, WL Zhuang - International Journal of …, 2018 - emerald.com
Purpose Drawing on organizational support theory, this study aims to propose and test a
moderated path analysis to explore the interactive effect of perceived supervisor support and …

Promoting leadership effectiveness in organizations: a case studyon the involved factors of servant leadership

H Shekari, MZ Nikooparvar - International Journal of Business …, 2012 - ideas.repec.org
The world is crying out for ethical and effective leadership that serves others, invests in their
development and fulfills a shared vision. Among the many leadership styles (ie …