Constructing a conflict resolution program for health care

T Porter-O'Grady - Health Care Management Review, 2004 - journals.lww.com
Resolving conflict throughout organizations requires a programmatic infrastructure and a
committed management team. Leaders must recognize the need to approach conflict by …

A crash course in conflict resolution.(In the Trenches)

MM Kennedy - Physician Executive, 1998 - go.gale.com
Key Concepts: Conflict Resolution/Prevention/The Good Manager/Value Differences/
Communication Style Knowing how to resolve conflict with finality establishes positive …

Instilling a mediation-based conflict resolution culture.(Conflict Management)

M Miller, D Wax - Physician executive, 1999 - go.gale.com
Conflict thrives and grows in the increasingly competitive and uncertain health care
environment. Conflict impacts health care organizations' performance in several areas:(1) …

Addressing the art of conflict management in health care systems

JR Conrad, JF Franklin - Disp. Resol. Mag., 2009 - HeinOnline
This" buy-in" by top management is crucial for a successful conflict management system. 4
Conflict typically progresses in stages. Depending on the stage and complexity of the …

Conflict management in healthcare

RM Piryani, S Piryani - 2018 - elibrary.nhrc.gov.np
The conflict is a disagreement within oneself or differences or dispute among persons that
has potential to cause harm. It is inevitable and may occur in any profession including …

Conflict management checklist: A diagnostic tool for assessing conflict in organizations.

CT Siders, CA Aschenbrener - Physician Executive, 1999 - search.ebscohost.com
Abstract Focuses on the Conflict Management Checklist for complex organizational conflicts.
Purpose of the administration of the checklist; Manipulation of interaction in conflicts; …

Resolving conflict realistically in today's health care environment

SB Smith, RS Tutor, ML Phillips - Journal of psychosocial …, 2001 - journals.healio.com
onflict is a natural part of life, an ordinary part of human interaction, and like all other
interactions, may be constructive or destruc-tive. Constructive conflict with positive resolution …

Conflict management education in medicine: considerations for curriculum designers

J Kaufman - Online Journal for Workforce Education and …, 2011 - opensiuc.lib.siu.edu
It is important to address conflict in the medical field for a variety of reasons ranging from
reducing turnover to increasing the quality of care received by patients. One way to assist …

A strategic approach for managing conflict in hospitals: responding to the Joint Commission leadership standard, Part 2

C Scott, D Gerardi - The Joint Commission Journal on Quality and Patient …, 2011 - Elsevier
Article-at-a-Glance Background A well-designed conflict management process for hospital
leaders should both retain the positive benefits of constructive conflict engagement and …

Managing low-to-mid intensity conflict in the health care setting.

CA Siders - Physician executive, 1999 - search.ebscohost.com
Part I. Cites modes of conflict management in scenarios taken from authors' work in
healthcare. Managing conflict with peers, supervisees and authority figures; Description of …