This study adopts the dynamic capability view in investigating the relationship between
social media applications, firm capabilities, and performance. It highlights the dynamic and …

Purpose Despite the increasing numbers of research studies about social media business,
the concept of social media agility is still an emerging topic that has been understudied …

This study aims to identify the consequence of social media usage on firm performance. To
this end, it proposes a conceptual map that shows promising linkages between the maturity …

Firms increasingly employ social media for innovation, yet current literature offers little
guidance for developing their strategic uses. This study applies a qualitative, theory-building …

Dynamic capability is an emerging topic for organizations confronting a chaotic environment.
Previous research has emphasized that organizations with low dynamic capacities boost …

Although promising links have been established between social information processing
capability (internal capability), customer co-creation (external capability), and social media …

Dynamic capability is an emerging field for firms facing a turbulent environment. Previous
studies highlight that firms with little dynamic capabilities to enhance organizational …

Social media technology as borderless media has made it easier for small and medium-
sized businesses (SMEs) to interact with their customers. The application of social media …

Purpose Although Social Media use has become all-pervasive, previous research has failed
to explain how to use Social Media tools strategically to create business value in today's …

This paper provides an investigation into how social media can be used to promote
disruptive innovation in small and medium enterprises (SMEs) from a capability perspective …