Background: Quality of health-care services has grown in importance in both developed and
developing countries' health-care systems over the years. This study aims to assess patients' …

Background: The importance of incorporating the perspective of the patient when evaluating
and designing health care programs is now widely recognized. The objective of this study …

Patients' satisfaction with health care is an important health outcome which has implications
for capacity utilisation. And, in health systems that emphasise the cooperation and …

Background: Quality of care is one of the major public health concerns in this 21 st century.
We tried to assess the clients' perspectives of quality of care provided by the primary health …

Background: Quality of health care and client satisfaction are key elements in improving the
performance of health systems. A community-based assessment was conducted to …

Background: Utilization and quality of services in primary healthcare (PHC) facilities in
Nigeria are a source of concern due to the essential role of primary healthcare in providing …

Background: The aim of this study is to determine the factors influencing the quality of
primary healthcare services in southern senatorial district of Cross River State, Nigeria …

The increasing mortality rates in tertiary healthcare hospitals in developing countries, such
as Nigeria, have given growing concerns about the quality of healthcare services delivered …

Patients view about health care service delivery is a neglected subject in many developing
countries. Patients are viewed as passive beneficiary of health care service without a voice …

Introduction: Patients' assessment of quality of health care despite its importance in uptake
of available services has not been closely examined in developing countries. The main …