Conversational agents (CA) applied in a healthcare setting are often designed to mimic
healthcare professionals. Inappropriate design of their implemented conversation flow might …

Objectives: To describe the use and promise of conversational agents in digital health—
including health promotion andprevention—and how they can be combined with other new …

Background: Chatbots are easy to use and simulate a human conversation through text or
voice via smartphones or computers. In the field of health, chatbots can improve patient …

Modern societies are facing health and healthcare challenges as never seen before. The
digital world in which we are living today considers digital health interventions such as …

Evaluating conversational agents (CAs) that are supposed to be applied in healthcare
settings and ensuring their quality is essential to avoid patient harm and ensure efficacy of …

The implementation of chatbots in healthcare offers high potentials for patients and
physicians. Among others, chatbots reduce physicians' administrative workload and weaken …

Background Conversational agents (CAs), also known as chatbots, are digital dialog
systems that enable people to have a text-based, speech-based, or nonverbal conversation …

Question–answering (QA) system has been a major breakthrough in the field of medical
science. An abundant amount of research work has been done in the field of automated text …

The advent of chatbots may influence many treatment procedures in the medical and
psychological fields. In particular, chatbots may be useful in many situations before and after …

Automated conversational agents built with medical applications in mind, have the potential
to reduce healthcare readmissions and improve accessibility to medical knowledge. In this …