Objectives To identify the key issues, problems, barriers and challenges particularly in
relation to the quality of care in university hospitals in the Kingdom of Saudi Arabia (KSA) …

Objectives To explore the current structure of the Saudi health care system, and assess the
quality of health care in the Kingdom of Saudi Arabia (KSA) based on the indicators …

Purpose–The paper seeks to present findings from an evaluation of a quality management
system implemented in a low‐income country hospital. Design/methodology/approach–This …

Objectives To review the empirical literature to identify the activities, time spent and
engagement of hospital managers in quality of care. Design A systematic review of the …

Background: This study aimed to explore service quality in Iranian hospitals by a systematic
review and meta-analysis of the existing literature. Methods: The literature search in the …

Purpose–The purpose of this paper is to review the service quality dimensions established
in various studies conducted across the world specifically applied to health care …

Background Oman's healthcare system has rapidly transformed in recent years. A recent
Report of Quality and Patient Safety has nevertheless highlighted decreasing levels of …

Research objective This study examines the perspectives of a range of key hospital staff on
the use, importance, scientific background, availability of data, feasibility of data collection …

Purpose The purpose of this paper is to identify and describe hospital quality indicators,
classifying them according to Donabedian's structure, process and outcome model and in …

Background: There is overwhelming evidence that the quality of health care in South Africa
has been compromised by various challenges that impact negatively on healthcare quality …