Performance measures and their benchmarks for assessing organizational cultural competency in behavioral health care service delivery

C Siegel, G Haugland, ED Chambers - … and Policy in Mental Health and …, 2003 - Springer
A project is described in which performance measures of cultural competency in behavioral
health care were selected and benchmarked. Input from an Expert Panel representing the …

Performance measures of cultural competency in mental health organizations

C Siegel, E Davis-Chambers, G Haugland… - … and Policy in Mental …, 2000 - Springer
The authors utilized numerous documents created by advisory groups, expert panels and
multicultural focus groups to develop performance measures for assessing the cultural …

Evaluating cultural competence among behavioral health professionals.

V Stanhope, P Solomon, A Pernell-Arnold… - Psychiatric …, 2005 - psycnet.apa.org
Persistent racial and ethnic disparities in access and utilization of behavioral health services
have highlighted the need for cultural competence among providers. In response, many …

Monitoring and enforcing cultural competence in Medicaid managed behavioral health care

E Stork, S Scholle, C Greeno, VC Copeland… - Mental Health Services …, 2001 - Springer
In recent years cultural competence has expanded beyond language provisions to include
understanding and factoring into services provision the cultural perspectives clients may …

[PDF][PDF] Organizational cultural competence: a review of assessment protocols

M Harper, M Hernandez, T Nessman… - Tampa: University of …, 2009 - rtckids.fmhi.usf.edu
Cultural competence is understood at the most basic level to be the practice of considering
culture in order to effectively serve people of diverse backgrounds. A foundational definition …

Program evaluation for organizational cultural competence in mental health practices.

JM Whealin, J Ruzek - Professional Psychology: research and …, 2008 - psycnet.apa.org
Mental health practices that lack cultural competence prevent diverse clients from receiving
the care they deserve. As providers and program administrators, psychologists currently …

A practical guide for the assessment of cultural competence in children's mental health organizations

M Roizner - Boston: Judge Bakerís Childrenís Center, 1996 - ojp.gov
Cultural competence assessments are recognized as useful strategies to guide
organizations interested in becoming more culturally competent. Consequently, many …

Organizational cultural competence in mental health service delivery: A multilevel analysis

AJ Darnell, GP Kuperminc - Journal of Multicultural Counseling …, 2006 - Wiley Online Library
Statistical associations between individual and organizational dimensions of cultural
competence were examined. Participants were 350 employees of 12 public mental health …

The client cultural competence inventory: An instrument for assessing cultural competence in behavioral managed care organizations

GE Switzer, SH Scholle, BA Johnson… - Journal of Child and …, 1998 - Springer
The rapid growth in Behavioral Managed Care Organizations has led to increasing concern
about the future availability of culturally competent mental health services for ethnic …

Cultural competence: A literature review and conceptual model for mental health services

M Hernandez, T Nesman, D Mowery… - Psychiatric …, 2009 - Am Psychiatric Assoc
This article presents a conceptual model of organizational cultural competence for use in
mental health services that resulted from a comprehensive review of the research literature …