Delivering services that create memorable luxury accommodation experiences rely on
frontline staff to engage guests on a sensory level rather than merely a functional one. This …

Very few hotels are able to consider themselves to be truly luxury. These hotels hold a
certain mystique that invites their guests to continually return, no matter what the cost is …

Purpose The purpose of this paper is to explore how the luxury accommodation experience
is created by investigating the perceptions of the three main participant groups–managers …

This study explores service providers' perceptions of luxury tourism service provision and
increases the understanding of luxury tourism services. The research was conducted in …

This study explores service providers' perceptions of the luxury tourist experience as a
product and its challenges in Finland. To examine the essence of this product, eleven …

This study explores the negotiation process underpinning the creation of authentic
experiences in luxury lodges. The findings of this study highlight how this is a balancing act …

A limited number of studies have been conducted on the subject of luxury accommodation
experiences. These studies have tended to take a unidimensional perspective on the topic …

Over the recent years, the status of luxury has been a fast-growing niche market (Alnawas &
Hemsley-Brown, 2019; Chang, Ko, & Leite, 2016; Lo & Yeung, 2020; Yang & Matilla, 2016) …

The luxury travel market is following the global travel trend as experiencing the fastest
growth in the travel industry, exerting a crucial influence on New Zealand's tourism market …

Purpose–This paper aims to explore a theoretical relationship among perceptions of
consumer social class, the perceived legitimacy of customer requests for service and the …