Background Recently, social networks have become a popular source of information on
health topics. Particularly, in Italy, there is a lively discussion on the web regarding vaccines …

Methods: Various metrics such as the number of visits to the site (sessions, number of users
and average session duration), user behaviour (pages viewed, bounce rate and organic …

Social media platforms have created new challenges for communication during crises
related to health issues. In general, public health organisations have often been slow to …

Background During the initial phases of the vaccination campaign worldwide,
nonpharmaceutical interventions (NPIs) remained pivotal in the fight against the COVID-19 …

TikTok, a social media platform for creating and sharing short videos, has seen a surge in
popularity during the COVID-19 pandemic. To analyse the Italian vaccine conversation on …

The COVID-19 pandemic has far-reaching consequences in various fields. In addition to its
health and economic impact, there are also social, cultural and informational impacts …

Background Right from the beginning of the SARS-CoV-2 pandemic the general public
faced the challenge to find reliable and understandable information in the overwhelming …

We present VaccinItaly, a project which monitors Italian online conversations around
vaccines, on Twitter and Facebook. We describe the ongoing data collection, which follows …

In times of crisis people want to be well informed, so they know what individual preventive
measures they must take and how they can deal with the consequences. With respect to …

Communicating during a crisis can be challenging for public agencies as their
communication ecology becomes increasingly complex while the need for fast and reliable …