[PDF][PDF] Preventing and managing conflict: vital pieces in the patient safety puzzle

P Marshall, R Robson - Healthcare Quarterly, 2005 - Citeseer
Human and Crossing the Quality Chasm (IOM 2000 and 2001) and the Canadian Adverse
Events Study (Baker and Norton 2004) is the need for healthcare organizations to create a …

Analysis of the effect of conflict-management and resolution training on employee stress at a healthcare organization

DL Haraway, WM Haraway - Hospital Topics, 2005 - Taylor & Francis
Conflict is inevitable and can be both positive and negative. Although it is impossible, and
probably not wise, to eliminate conflict, it is prudent for healthcare organizations to provide …

Constructing a conflict resolution program for health care

T Porter-O'Grady - Health Care Management Review, 2004 - journals.lww.com
Resolving conflict throughout organizations requires a programmatic infrastructure and a
committed management team. Leaders must recognize the need to approach conflict by …

Conflict prevention, conflict mitigation, and manifestations of conflict during emergency department consultations

T Chan, F Bakewell, D Orlich… - Academic Emergency …, 2014 - Wiley Online Library
Objectives The objective was to determine the causes of and mitigating factors for conflict
between emergency physicians and other colleagues during consultations. Methods From …

Conflict management training and nurse-physician collaborative behaviors

BN Boone, ML King, LS Gresham… - Journal for Nurses in …, 2008 - journals.lww.com
Collaboration between nurses and physicians continues to be elusive although it is a
desirable goal for most in health care. This study used a quasi-experimental design to …

Women surgeons' experiences of interprofessional workplace conflict

LA Dossett, CA Vitous, K Lindquist, R Jagsi… - JAMA Network …, 2020 - jamanetwork.com
Importance Gender differences in interprofessional conflict may exist and precipitate
differential achievement, wellness, and attrition in medicine. Objective Although substantial …

Resolving conflict realistically in today's health care environment

SB Smith, RS Tutor, ML Phillips - Journal of psychosocial …, 2001 - journals.healio.com
onflict is a natural part of life, an ordinary part of human interaction, and like all other
interactions, may be constructive or destruc-tive. Constructive conflict with positive resolution …

Using a conflict conceptual framework to describe challenges to coordinated patient care from the physicians' and pharmacists' perspective

L Maxwell, OK Odukoya, JA Stone, MA Chui - Research in Social and …, 2014 - Elsevier
Background In an effort to increase cost-effectiveness of health care and reduce overall
costs, patient-centered medical homes have been proposed to spur fundamental changes in …

Hierarchies in interprofessional training

E Gergerich, D Boland, MA Scott - Journal of interprofessional care, 2019 - Taylor & Francis
Adverse patient outcomes are often the result of conflict or poor communication among
healthcare professionals. Use of interprofessional care teams can improve healthcare and …

Conflict resolution in healthcare management.

JD Lipcamon, BA Mainwaring - Radiology Management, 2004 - europepmc.org
Conflict causes decided tension in the workplace and often produces poor professional
outcomes. A manager dealing with conflict can experience a crisis of confidence and often …