Conflict is an integral, necessary part of daily life which often fosters aggression, alienation,
cessation of routines and habits, discomfort, and hostility. However, it is also possible for …

The well being of patients depends on the ability of nurses to manage conflict creatively. The
Bartol/McSweeney Conflict Management Scale, an assessment tool that helps nurses …

Objectives Mediation training can prepare healthcare professionals to manage conflict
effectively in today's changing healthcare system. The primary purpose of the study was to …

Case managers who develop skills in conflict management and in the judicious use of
power will become effective collaborators. Although collaboration is a core value for many …

Objectives: Interprofessional collaboration is widely advocated in health and social care
policies. However, existing research provides a relatively poor understanding of how …

Handling conflicts in an efficient and effec-tive manner results in improved quality, patient
safety, and staff morale, and limits work stress for the caregiver. 1-3 The nurse manager …

Background Disruptive behavior among hospital staff can negatively affect quality of care.
Motivated by a standard on disruptive behavior issued by The Joint Commission (LD 3.10) …

Healthcare organizations must find ways for managing conflict and developing effective
working relationships to create healthy work environments. The effects of unresolved conflict …

brinkert r.(2011) Journal of Nursing Management 19, 80–91 Conflict coaching training for
nurse managers: a case study of a two‐hospital health system Aim This study evaluated the …

Healthcare organisations are starting to implement collaborative practice to increase the
quality of patient care. However, operationalising and measuring progress towards …