The healthcare industry continues to emphasize quality and productivity improvements. This
study focuses on the implementation of Six Sigma and Lean Six Sigma (LSS) principles in …

Abstract Six Sigma and Lean Thinking are quality initiatives initially deployed in industry to
improve operational efficiency leading to better quality and subsequent cost savings. The …

Six Sigma breakthrough strategy emphasizes the importance of reducing cycle time and
improving customer satisfaction in determining optimal levels and costs of service quality …

Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

Healthcare has been an important necessity globally. Healthcare organizations have
realized the importance of continuous improvement practices like lean six sigma (LSS). In …

Abstract Lean Six Sigma (LSS) is a structured methodology for transforming processes, but it
does not fully consider the complex social interactions that cause processes to form in …

The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

Background: Despite the increasing interest for Lean and Six Sigma implementations in
hospitals, there has been little empirical evidence that goes beyond descriptive case studies …

Hospitals today face major challenges. Patients demand quality of care to be improved
continuously. Health insurance companies demand the lowest possible prices. Lean Six …

The hospitals over the last few years have been facing major issues and challenges; the
patients aspire world-class health care quality delivery while state and health insurance …