Towards a taxonomy of platforms for conversational agent design
S Diederich, AB Brendel, LM Kolbe - 2019 - aisel.aisnet.org
Software that interacts with its users through natural language, so-called conversational
agents (CAs), is permeating our lives with improving capabilities driven by advances in …
agents (CAs), is permeating our lives with improving capabilities driven by advances in …
Architecture, tools, and dsls for developing conversational agents: An overview
Conversational agents (CA) are software programs that can converse with users using
natural language. They are now widely used in various domains, such as tourism …
natural language. They are now widely used in various domains, such as tourism …
Analysis of tools for the development of conversational agents
Conversational agents are being increasingly adopted in various domains, such as e-
commerce and customer services, and as a direct communication channel between …
commerce and customer services, and as a direct communication channel between …
On conversational agents in information systems research: analyzing the past to guide future work
S Diederich, AB Brendel, LM Kolbe - 2019 - aisel.aisnet.org
Conversational agents (CA), ie software that interacts with its users through natural
language, are becoming increasingly prevalent in everyday life as technological advances …
language, are becoming increasingly prevalent in everyday life as technological advances …
[PDF][PDF] My Virtual Colleague: A State-of-the-Art Analysis of Conversational Agents for the Workplace.
Conversational interfaces at the workplace are not a new idea, but it is only the recent
technological advancements that turned what was once a vision into near-future reality …
technological advancements that turned what was once a vision into near-future reality …
On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research
Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …
natural language, have increasingly attracted interest in both academia and practice …
Trends, challenges and processes in conversational agent design: exploring practitioners' views through semi-structured interviews
The aim of this study is to explore the challenges and experiences of conversational agent
(CA) practitioners in order to highlight their practical needs and bring them into …
(CA) practitioners in order to highlight their practical needs and bring them into …
[PDF][PDF] An overview of conversational agent: applications, challenges and future directions
A Alnefaie, S Singh, B Kocaballi… - … Conference on Web …, 2021 - opus.lib.uts.edu.au
Recent years have seen the increased use of artificial intelligence technologies such as
conversational agents. Conversational agents, also referred to as chatbots, are used to …
conversational agents. Conversational agents, also referred to as chatbots, are used to …
Where is the bot in our team? Toward a taxonomy of design option combinations for conversational agents in collaborative work
With rapid progress in machine learning, language technologies and artificial intelligence,
conversational agents (CAs) gain rising attention in research and practice as potential non …
conversational agents (CAs) gain rising attention in research and practice as potential non …
Conversational agent research toolkit: an alternative for creating and managing chatbots for experimental research
T Araujo - Computational Communication Research, 2020 - aup-online.com
Conversational agents in the form of chatbots available in messaging platforms are gaining
increasing relevance in our communication environment. Based on natural language …
increasing relevance in our communication environment. Based on natural language …