This article introduces the notion of design tensions as a paradigm. The concept of design
tensions advances design decisions as a focus for analysis and reflection. It admits many …

This book explicates the relationships between design thinking, critical making, and socially
responsive technical communication. It leverages the recent technology-powered DIY …

The importance of the field we know as human-computer interaction grows as information
technology increasingly becomes a pervasive part of everyday life. This chapter argues that …

We discuss the idea that software can be considered to be a material of design—an idea
introduced in Löwgren & Stolterman's recent book,“Thoughtful Interaction Design.” We …

• Problem analysis describes our current understanding of the problem we are facing. One of
the characteristics of design is that we never start with a clear understanding of the problem …

John Carroll shows how a pervasive but underused element of design practice, the
scenario, can transform information systems design. Difficult to learn and awkward to use …

This paper introduces a design-focused typology of psychological human needs that
includes 13 fundamental needs and 52 sub-needs (four for each fundamental need). The …

The authors of Thoughtful Interaction Design go beyond the usual technical concerns of
usability and usefulness to consider interaction design from a design perspective. The …

Design Thinking is a design methodology that provides a solution-based approach to
solving problems. It's extremely useful in tackling complex problems that are ill-de ned or …

This work talks about how recent research in cognitive science offers new ways to
understand the interaction of people and computers and develops a new literacy for well …