In the decision support systems literature, most studies have concentrated on the direct
effects of DSS use and design on decision outcomes and user performance in the …

This research explores how consumers use online decision aids with screening and
evaluation support functionalities under varying product attribute-load conditions. Drawing …

Despite the explosive growth of electronic commerce and the rapidly increasing number of
consumers who use interactive media (such as the World Wide Web) for prepurchase …

User-customization is increasingly common in electronic commerce, because both the buyer
and seller potentially benefit. The user interface to implement and the influence of the …

ABSTRACT A laboratory experiment examined the effects of applying decision support
system (DSS) technology to decision making in ill‐structured problem environments under …

When people design a complicated rational model for DSS, no matter how precise, it may
not be accepted by users, especially by intuitive-style and feeling-style people (Davis, GB …

Interactive decision aids (IDAs) typically use concrete, feature-based approaches to interact
with consumers. Recently, however, interaction designs that focus on communicating …

This paper extends the effort—accuracy framework of cognition by taking into account the
perceived strategy restrictiveness of decision aids, and tests the extended framework in a …

Decision support system (DSS) researchers have long debated whether or not the provision
of a DSS would lead to greater decision-making effectiveness, efficiency, or both. The work …

We study the process by which model-based decision support systems (DSSs) influence
managerial decision making in the context of marketing budgeting and resource allocation …