The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

The healthcare industry continues to emphasize quality and productivity improvements. This
study focuses on the implementation of Six Sigma and Lean Six Sigma (LSS) principles in …

This article explores the potentials of Lean Six Sigma (LSS) in Healthcare, presenting and
discussing one case study developed adopting an action research approach. The article …

The healthcare organization is the place where defects and mistakes cannot be tolerated. A
simple mistake can cost a human life so defects or mistakes must be eliminated in …

Healthcare has been an important necessity globally. Healthcare organizations have
realized the importance of continuous improvement practices like lean six sigma (LSS). In …

Purpose The purpose of this paper is to explore the voice of the customer, key performance
indicators, critical to quality characteristics, critical success factors, and commonly used tools …

Purpose Lean Six Sigma (LSS) as a process excellence has been widely adopted in both
manufacturing and service organizations; however, its application in the public sector has …

Organisations have been applying Lean Six Sigma (LSS) to increase operational
efficiencies. However, many of them face implementation challenges due to various hurdles …

While Lean Six Sigma (LSS) has been applied extensively in healthcare organisations,
there has been limited research on the trends of LSS application in healthcare in recent …