Representation and reporting of communicatively vulnerable patients in patient experience research

R O'Halloran, J Douglas, M Cruice… - … journal of speech …, 2019 - Taylor & Francis
Purpose: To apply a human rights lens to measuring patient experience. Specifically, to
determine if the perspectives of communicatively vulnerable people have been included in …

Qualitative research: Implications for description and assessment

JA Tetnowski, TC Franklin - American Journal of Speech Language …, 2003 - ASHA
As clinical speech-language pathologists seeking different ways to understand the
complexity of communication within naturalistic and social contexts, we are progressively …

“Communication Is Not Exactly My Field, but It Is Still My Area of Work”: Staff and Managers' Experiences of Communication With People With Traumatic Brain Injury

I Christensen, E Power, L Togher, A Norup - American journal of speech …, 2023 - ASHA
Purpose: Communication between people with traumatic brain injury (TBI) and rehabilitation
staff can be impacted by cognitive-communication disorders. Communication partner …

We want to know: patient comfort speaking up about breakdowns in care and patient experience

KA Fisher, KM Smith, TH Gallagher… - BMJ quality & …, 2019 - qualitysafety.bmj.com
Objective To assess patient comfort speaking up about problems during hospitalisation and
to identify patients at increased risk of having a problem and not feeling comfortable …

Staff experience of delivering clinical care on acute psychiatric wards for service users who hear voices: a qualitative study

E Kramarz, S Lyles, HL Fisher, S Riches - Psychosis, 2021 - Taylor & Francis
Background Research indicates that clinical staff lack confidence in delivering clinical care
for voice hearers. Understanding staff experience is therefore likely to benefit staff training …

'Speaking Up'for patient safety and staff well-being: a qualitative study

R Delpino, L Lees-Deutsch, B Solanki - BMJ Open Quality, 2023 - bmjopenquality.bmj.com
Background Freedom To Speak Up Guardians (FTSUGs) and Confidential Contacts (CCs)
were appointed nationally following the Mid Staffordshire inquiry to listen to and support staff …

The patient experience: informing practice through identification of meaningful communication from the patient's perspective

A Grocott, W McSherry - Healthcare, 2018 - mdpi.com
(1) Background: There is limited empirical knowledge concerning aspects of healthcare that
contribute to a good patient experience from the patient's perspective and how patient …

[图书][B] A Guide to Managing Atypical Communication in Healthcare: Meaningful Conversations in Challenging Consultations

RE George, M O'Reilly - 2023 - books.google.com
This book presents a supportive and practical guide for healthcare professionals​ and
trainees in a way that considers a wide spectrum of atypical communication conditions, their …

South Asian stories: Firsthand client perspectives on barriers to accessing speech-language pathology services

N Mahendra - … on Communication Disorders and Sciences in …, 2012 - ASHA
This article details the experience of two South Asian individuals with family members who
had communication disorders. I provide information on intrinsic and extrinsic barriers …

Communicating in hospital emergency departments

H Scheeres, D Slade, M Manidis, J McGregor… - …, 2008 - researchers.mq.edu.au
Ineffective communication has been identified as the major cause of critical incidents in
public hospitals in Australia. Critical incidents are adverse events leading to avoidable …