How high-performance HR practices and LMX affect employee engagement and creativity in hospitality

J He, AM Morrison, H Zhang - Journal of Hospitality & …, 2021 - journals.sagepub.com
The purpose of this article is to explore how the interactive effects of high-performance
human resource (HR) practices and leader–member exchange (LMX) on employee …

Does leader-member exchange enhance performance in the hospitality industry? The mediating roles of task motivation and creativity

CJ Wang - International Journal of Contemporary Hospitality …, 2016 - emerald.com
Purpose This paper aims to integrate leader–member exchange (LMX), creativity and
performance research and to develop a model to investigate the relationships among LMX …

The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

K Namasivayam, P Guchait, P Lei - International journal of …, 2014 - emerald.com
Purpose–This study aims to examine the role that psychological empowerment (PE) and
employee satisfaction (ES) play in the relationship between leader empowering behaviors …

Does organizational empowerment promote self-leadership in hotel management? An analysis based on employees' cultural value orientation

L Su, JD Houghton, SY Chen, WC Zou - Journal of Hospitality and Tourism …, 2022 - Elsevier
Research suggests that employee self-leadership may effectively improve customer
satisfaction and loyalty. However, the antecedents of employee self-leadership behaviors in …

The impact of exploitative leadership on hospitality employees' proactive customer service performance: A self-determination perspective

Z Sun, LZ Wu, Y Ye, HK Kwan - International Journal of …, 2023 - emerald.com
Purpose Based on self-determination theory, this research paper aims to explore the
implication of exploitative leadership for hospitality employees' proactive customer service …

Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis

X Liu, J Yu, Q Guo, J Li - International Journal of Contemporary …, 2022 - emerald.com
Purpose Employee engagement serves as a critical strategy for tourism and hospitality
organizations to support their employees and fight adversity. This study aims to investigate …

Achieving engagement among hospitality employees: A serial mediation model

I Huertas-Valdivia, FJ Llorens-Montes… - International Journal of …, 2018 - emerald.com
Purpose This paper aims to disclose some mechanisms whereby job engagement can be
created in a hospitality context. A study was conducted to examine the relationships among …

The cross-level effect of shared leadership on tourism employee proactive behavior and adaptive performance

H Fu, BH Ye, X Xu - Sustainability, 2020 - mdpi.com
Shared leadership has emerged as a new style that has been proven to contribute to
employee performance. However, the underlying mechanism of shared leadership on …

Hotel employee work engagement and its consequences

J Lee, CM Ok - Journal of Hospitality Marketing & Management, 2016 - Taylor & Francis
Although the popularity of employee engagement among business operators has inspired
many practitioner studies, theory-based academic research from the organizational behavior …

Relational leadership and employee creativity: the role of knowledge-sharing behaviour and leader–follower dyadic tenure

A Ansong, EE Ennin, MA Yeboah - Journal of Hospitality and Tourism …, 2023 - emerald.com
Purpose The study investigated the effects of relational leadership on hotel employees'
creativity, using knowledge-sharing behaviour and leader–follower dyadic tenure as …