Purpose–The purpose of this paper is to illustrate how Lean Six Sigma (LSS) methodology
was applied to a medical records department (MRD) of a hospital in India to reduce the Turn …

The study addresses the issue of longer turn around time (TAT) of health records
preparation process in the health information department (HID) of a corporate hospital in …

Healthcare has been an important necessity globally. Healthcare organizations have
realized the importance of continuous improvement practices like lean six sigma (LSS). In …

The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

Purpose The purpose of this paper is to explore the voice of the customer, key performance
indicators, critical to quality characteristics, critical success factors, and commonly used tools …

Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

Application of Lean Six Sigma methodology in the registration process of a hospital | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

This article addresses the issue of longer patient waiting time in the outpatient department
(OPD) of a super specialty hospital attached to a manufacturing company in India. Due to …

This article discusses the implementation of Lean Six Sigma (LSS) methodology in
decreasing cycle time of out-patient department service of a rural hospital. The lean …

The hospitals over the last few years have been facing major issues and challenges; the
patients aspire world-class health care quality delivery while state and health insurance …