Embedding games in networks creates trust when the network is sufficiently dense and/or
the players are sufficiently central. But, while much existing research examines how formal …

My doctoral research develops a deeper understanding of interpersonal trust online through
computational methods, in the context of online exchange platforms including peer-to-peer …

Large-scale online marketplace data have been repeatedly used to test sociological
theories on trust between strangers. Most studies focus on sellers' aggregate reputation …

We investigate whether greater market competition improves or inhibits the ability of
feedback systems in Internet markets to deliver trust and trustworthiness to the marketplace …

Many Internet markets rely on" feedback systems", essentially social networks of reputation,
to facilitate trust and trustworthiness in anonymous transactions. Market competition creates …

In today's online markets, the reputation mechanism undergoes its most successful
propagation in human history. Online reputation systems substitute informal sanctioning …

We conduct a market experiment with the opportunity for sellers to send a nonbinding
advertisement of their product quality, and examine the effects of including a reputation …

Online marketplaces have become ubiquitous, as sites such as eBay, Taobao, Uber, and
Airbnb are frequented by billions of users. The success of these marketplaces is attributed to …

Trust formation in informal social commerce, also considered lateral exchange markets
(LEMs) on social media platforms, has different dynamics from e-commerce and traditional …

While social interactions are critical to understanding consumer behavior, the relationship
between social and commerce networks has not been explored on a large scale. We …