Quality 4.0 conceptualisation and theoretical understanding: a global exploratory qualitative study

J Antony, O McDermott, M Sony - The TQM Journal, 2022 - emerald.com
Purpose Quality 4.0 has a unique potential to create a competitive advantage for
organisations by improving customer experience and enhancing profitability. The purpose of …

Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study

M Sony, J Antony, JA Douglas, O McDermott - The TQM Journal, 2021 - emerald.com
Purpose Quality 4.0 is the new buzzword among quality professionals. There has been no
empirical study of Quality 4.0 yet. Hence, the purpose of this paper is to investigate what are …

Benefits, challenges, critical success factors and motivations of Quality 4.0–A qualitative global study

J Antony, O McDermott, M Sony, A Toner… - Total Quality …, 2023 - Taylor & Francis
Purpose–Quality 4.0 (Q4. 0) is nascent, but many organisations have started their journeys
on Q4. 0. This study seeks to investigate the real-time organisational benefits and …

Quality 4.0 conceptualisation: an emerging quality management concept for manufacturing industries

DP Maganga, IWR Taifa - The TQM Journal, 2022 - emerald.com
Purpose Quality 4.0 refers to a modern quality management approach that uses Industry 4.0
technologies, integration and digitalisation. This research explores the current …

Essential ingredients for the implementation of Quality 4.0: a narrative review of literature and future directions for research

M Sony, J Antony, JA Douglas - The TQM Journal, 2020 - emerald.com
Purpose Quality 4.0 is concerned with managing quality in the Industry 4.0 era. Specifically,
its focus is on which digital tools are used to enhance an organization's ability to reliably …

An exploration of organizational readiness factors for Quality 4.0: an intercontinental study and future research directions

J Antony, M Sony, O McDermott… - International Journal of …, 2023 - emerald.com
Purpose Quality 4.0 incorporates the role of automation and digitization and provides
competitive advantage for organizations by enhancing customer experience and increase …

Quality 4.0–a review of and framework for quality management in the digital era

R Ranjith Kumar, LS Ganesh… - International Journal of …, 2022 - emerald.com
Purpose Industry 4.0 has brought about a paradigm shift in value delivery with the
introduction of disruptive technologies. This has resulted in efforts by organizations to re …

Quality 4.0: leveraging Industry 4.0 technologies to improve quality management practices–a systematic review

A Saihi, M Awad, M Ben-Daya - International Journal of Quality & …, 2023 - emerald.com
Purpose Quality 4.0 is an emerging research topic concerned with rethinking how quality
management needs to be adopted in the digital era. The purpose of this research is to …

Quality 4.0 transition framework for Tanzanian manufacturing industries

DP Maganga, IWR Taifa - The TQM Journal, 2023 - emerald.com
Purpose This research aimed at developing the Quality 4.0 transition framework for
Tanzanian manufacturing industries. Design/methodology/approach The survey method …

Quality 4.0 and its impact on organizational performance: an integrative viewpoint

J Antony, M Sony, S Furterer, O McDermott… - The TQM …, 2022 - emerald.com
Purpose Quality 4.0 is managing quality during the fourth industrial revolution. It is used by
modern-day organizations as a strategy to compete and thrive in the marketplace. The …