OBJECTIVE: In health interactions which require an interpreter, there are occasions when
there are uninterpreted asides between participants. These are often construed to be …

During medical consultations, physicians need to share a substantial amount of information
with their patients. How this information is framed can be crucial for patient understanding …

Several chapters in this book emphasize research that links the biopsychosocial approach
with health outcomes such as improved patient satisfaction and psychososocial functioning …

Navigating difficult conversations is a complex task that requires flexible and adaptive
approaches. Residents developing this skill may initially struggle or fail, and require support …

As healthcare researchers conducting qualitative interviews, we might encounter
participants who make remarks or display behaviors which go against principles of valuing …

The present study explored the impact of patient characteristics, such as age, gender, and
education level, on their participation level in an interview in a medical setting. The study …

Article-at-a-Glance Background Listening to patients and responding with care requires
answering two simple but not so obvious questions: Does the clinician know how to listen …

Health care communities are fast-paced, highly scientific and often quite hierarchical.
Consequently, implementing narrative-based AI processes requires creativity and …

Doctors and patients rely on verbal and nonverbal resources to co-construct clinical
empathy. In language-discordant consultations, interpreters' communicative actions might …

Previously, we described a sequence of steps underlying an interrogation that was
proposed to increase the likelihood of eliciting useful and valid information in an ethical and …