Focus groups conducted by Canada's nascent Metropolitan hotel chain found that business
travelers viewed many hotel attributes as merely matters of convenience or good value …

The broad goal of this study was to learn about the service-evaluation process used by
business executives who are luxury-hotel customers. The specific focus was on consumers' …

Some of the luxury consumption literature suggests that luxury consumption is a beneficial
social signal for the actor which facilitates social interaction. However, a different stream of …

The purpose of this study was to determine which hotel characteristics differentiate between
mid-priced and luxury properties from the viewpoint of the business traveler. This study is …

Hotel guests seek value, and hotel managers seek to provide that value. The matter is not
that simple, however, because the hotel attributes that create value depend on the reason a …

The purpose of this study was to identify current research trends and clarify the changing
direction of studies on luxury hotels. Scholarly studies published between 1994 and 2014 …

Purpose The luxury segment of the hospitality industry has experienced substantial growth
in the past decade. Unfortunately, the notion of perceived luxury values has received scant …

Luxury accommodation is a growing sector in the hospitality industry, but what really sets it
apart from standard accommodation? This paper considers what luxury accommodation is …

To maintain desired room occupancy rates, one of the common strategies a hotel will
normally adopt is cutting price. This trend greatly affects a hotel's profits and may result in the …

Purpose–The purpose of this paper was to determine whether luxury hotel managers and
customers have the same understanding of service quality and satisfaction and whether …