Algorithmic Arbitrariness in Content Moderation

JF Gomez, C Machado, LM Paes… - The 2024 ACM Conference …, 2024 - dl.acm.org
Machine learning (ML) is widely used to moderate online content. Despite its scalability
relative to human moderation, the use of ML introduces unique challenges to content …

Like trainer, like bot? Inheritance of bias in algorithmic content moderation

R Binns, M Veale, M Van Kleek, N Shadbolt - Social Informatics: 9th …, 2017 - Springer
The internet has become a central medium through which 'networked publics' express their
opinions and engage in debate. Offensive comments and personal attacks can inhibit …

Toxicity Detection is NOT all you Need: Measuring the Gaps to Supporting Volunteer Content Moderators

YT Cao, LF Domingo, SA Gilbert, M Mazurek… - arXiv preprint arXiv …, 2023 - arxiv.org
Extensive efforts in automated approaches for content moderation have been focused on
developing models to identify toxic, offensive, and hateful content--with the aim of lightening …

Ethical scaling for content moderation: Extreme speech and the (in) significance of artificial intelligence

S Udupa, A Maronikolakis, H Schütze, A Wisiorek - 2022 - epub.ub.uni-muenchen.de
In this paper, we present new empirical evidence to demonstrate the near impossibility for
existing machine learning content moderation methods to keep pace with, let alone stay …

Transparency in content and source moderation

C Adithya Rajesh, D Chathanya Shyam… - Advances in Data …, 2023 - books.google.com
Millions of users are active on several social media platforms such as Twitter, Facebook, and
Google. Due to this, there are bound to be polarizing views of people on certain topics …

Understanding content moderation systems: new methods to understand internet governance at scale, over time, and across platforms

N Suzor - Computational Legal Studies, 2020 - elgaronline.com
Technology companies play a major role in governing the internet. The rules of platforms,
content hosts, search engines, and telecommunications providers govern how we interact …

Bandits for Online Calibration: An Application to Content Moderation on Social Media Platforms

V Avadhanula, OA Baki, H Bastani, O Bastani… - arXiv preprint arXiv …, 2022 - arxiv.org
We describe the current content moderation strategy employed by Meta to remove policy-
violating content from its platforms. Meta relies on both handcrafted and learned risk models …

No amount of “AI” in content moderation will solve filtering's prior-restraint problem

EJ Llansó - Big Data & Society, 2020 - journals.sagepub.com
Contemporary policy debates about managing the enormous volume of online content have
taken a renewed focus on upload filtering, automated detection of potentially illegal content …

Reasoning about political bias in content moderation

S Jiang, RE Robertson, C Wilson - … of the AAAI Conference on Artificial …, 2020 - ojs.aaai.org
Content moderation, the AI-human hybrid process of removing (toxic) content from social
media to promote community health, has attracted increasing attention from lawmakers due …

Reliable decision from multiple subtasks through threshold optimization: Content moderation in the wild

D Son, B Lew, K Choi, Y Baek, S Choi, B Shin… - Proceedings of the …, 2023 - dl.acm.org
Social media platforms struggle to protect users from harmful content through content
moderation. These platforms have recently leveraged machine learning models to cope with …