Purpose–The paper seeks to address the lack of empirical research on servant leadership
by investigating relationships between servant leadership and four individual differences …

This study reviews the literature on servant leadership and employs meta-analytic
techniques to assess the relationship between the different conceptualizations of servant …

Using social learning theory, the job demands-resources model and idiosyncrasy credit
theory, the present study casts additional light on the explanatory mechanisms underlying …

We proposed that employees' individual-and group-level organizational citizenship behavior
(OCB) would transmit the effect of servant leadership onto customer perception of service …

One of the continuing challenges in the hotel industry is providing consistent levels of quality
service across units. Although recruitment, selection, and training practices are often …

Accumulating evidence finds servant leadership is related to critical employee and
organizational criteria, but only a limited amount of studies link servant leaders to both …

Our research primarily seeks to assess how paternalistic leadership behaviors–
authoritarianism, benevolence, and morality–influence extra-role customer service via …

Purpose This research aims to contribute to servant leadership theory by applying social
exchange theory to examine why and under what conditions servant leadership is related to …

Purpose Drawing from social exchange theory, the purpose of this study is to investigate the
influence of servant leadership on organizational citizenship behavior, turnover intentions …

Previous studies have identified servant leadership as an important driver of organizational
effectiveness. However, so far little research attention has been given to whether servant …