Digitalization in the public sector has evolved into smartness, focusing on smart governance,
smart cities, and smart government. This concept offers opportunities for agile and resilient …

Smartness, which is emerging as a desirable attribute of governments, cities, and
communities, has received heightened attention from researchers and practitioners …

The use of the term “smartness” in the context of public service delivery indicates an
ambition of the public sector to become more agile and resilient through the adoption of …

The integration and interoperability of e-government systems, and information sharing is
essential in transforming governments to “smart governments” that deliver services to …

This chapter explores how new technologies are transforming the face of digital governance
worldwide. With a particular emphasis on disruptive technologies like blockchain, artificial …

Smart information and communication technologies (ICTs) are finding their ways into public
administration, and numerous smart government efforts are marking the start of a new …

Energy forms part of our day to day life. Access to energy is required to support a number of
social and economic activities including transportation, communication and production of …

Governments of world countries have gone through different types of transformations
throughout history, with the aim to increase efficiency, build capacity and provide optimal …

The paradigm shifts in Public Administration underpin South African municipalities'
implementation of New Public Management-driven (NPM) measures for improved service …

Innovation profoundly impacts socio-economic welfare at individual, organisational, and
national levels. Innovation tends to pull development forward and sometimes to what seems …