The healthcare industry continues to emphasize quality and productivity improvements. This
study focuses on the implementation of Six Sigma and Lean Six Sigma (LSS) principles in …

Any healthcare organization embarking on a process improvement program must first
answer some tough questions: How and where do we start? What tools should we use to …

Purpose The purpose of this paper is to investigate how operations strategy and Lean
concepts can be applied within a healthcare organisation and the degree to which both …

This article analyses a process improvement project based on Lean Six Sigma (LSS)
techniques in the emergency department (ED) of a large Australian hospital. We consider …

The healthcare organization is the place where defects and mistakes cannot be tolerated. A
simple mistake can cost a human life so defects or mistakes must be eliminated in …

Lean Six Sigma (LSS) has been applied in many healthcare organisations, but there has
been limited research on the evolution of LSS application in healthcare. This paper aims to …

Background This paper presents the findings of a 13-month lean implementation in National
Health Service (NHS) primary care health visiting services from May 2008 to June 2009 …

Abstract Background The Acute Surgical Assessment Unit (ASAU) in University Hospital
Limerick (UHL) has provided a solution to overcrowding and long waiting times since …

This article presents a process improvement study conducted at a local hospital based on a
customised Lean Six Sigma methodology. Specifically, the define, measure, analyse …

In October 2008, the NHS Institute for Innovation and Improvement published a report which
focused on the many quality improvement approaches used in health care (Boaden et al …