This study aims to examine tourist acceptance of robot chefs in gastronomy experiences
based on the behavioural reasoning theory. A mixed-method design was adopted. Findings …

Purpose Drawing on the cognitive–affective–conative framework, this study aims to develop
a model of service robot acceptance in the hospitality sector by incorporating both cognitive …

Purpose The purpose of this study is to investigate the robotic restaurant experience of
travellers around the world and understand the components of robotic restaurant …

This study examines the willingness of customers to accept, and their intention to
recommend, the services provided by service robots in restaurants. A mixed-methods …

Purpose This paper aims to explore theme park visitors' attitudes toward interacting with
robots and investigated the qualities and functions of robotic servers and their influence on …

Purpose The purpose of this paper is to investigate travellers' behaviour and examine their
reactions to high-tech hotels offering robotic services to customers. Design/methodology …

This study investigates the approach behavior of the respondents by using the cognitive–
affective–behavioral framework in the context of restaurant service robots. An online survey …

The growing popularity of robot-related research contexts in hospitality and tourism calls for
in-depth analysis of how different product/service designs strategies integrating robots may …

Purpose Robot chefs and robot waiters have emerged in the restaurant industry. Based on
the curiosity theory and the stimulus–organism–response paradigm, this study aims to …

This study examines the influence of the perception of robot appearance and service context
on customers'/tourists' intention to use robots. Four studies confirm a congruity effect …