The rise of chatbots in the finance sector is the latest disruptive force that has change the
way customers interact. The adoption of Artificial Intelligence powered chatbots particularly …

With the developing and fast converting technology, marketing strategies have also changed
to fulfill the demands and needs of consumers. Recent advancements in AI and machine …

Chatbot is an application that is designed to help humans communicate with machines. NLP
and API. AI are some of the components that are crucial in making chatbot as they help …

Text-based chatbots are implemented in the financial sector to enhance the relationship
between the customer and services provided by the sector, and also to address external …

The growing sophistication technology has helped us exchange Information at our fingertips,
eliminating the need for human support.” A platform designed to understand, learn and …

As a provider of a wide variety of complex products and services, the financial industry today
is increasingly turning to the use of chatbots in customer support and sales. The “bot” in …

The evolving benefits of automation are becoming an increasingly significant part of the
banking industry of Bangladesh. It is because the advancement of technology enables a …

Objectives: This study examines the advantages of introducing chatbots and the different
kinds of chatbot services in the e-commerce industry that are operating abroad. It also seeks …

Customer service is the act of assisting and advising consumers who are considering
purchasing or are already utilizing a product or service. Customers want prompt and …

This study analyzed an experiment with using a chatbot for the customer support department
at the case company. A modified version of the updated DeLone and McLean information …