Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

While Lean Six Sigma (LSS) has been applied extensively in healthcare organisations,
there has been limited research on the trends of LSS application in healthcare in recent …

Lean Six Sigma (LSS) has been applied in many healthcare organisations, but there has
been limited research on the evolution of LSS application in healthcare. This paper aims to …

This article explores the potentials of Lean Six Sigma (LSS) in Healthcare, presenting and
discussing one case study developed adopting an action research approach. The article …

Purpose This study aims to present Lean Six Sigma (LSS) deployment and sustainment
strategies for the healthcare sector from a multi-level perspective. The objective is to present …

Purpose The purpose of this paper is to explore the voice of the customer, key performance
indicators, critical to quality characteristics, critical success factors, and commonly used tools …

The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

The healthcare industry continues to emphasize quality and productivity improvements. This
study focuses on the implementation of Six Sigma and Lean Six Sigma (LSS) principles in …

The healthcare organization is the place where defects and mistakes cannot be tolerated. A
simple mistake can cost a human life so defects or mistakes must be eliminated in …

Purpose This paper aims to characterize a sample of Lean Six Sigma (LSS) projects in
healthcare settings and discuss some specificities of operational excellence (OPEX) …