The mini market business represents the modernization of traditional markets. However, with
the enactment of Presidential Regulation No. 44/2016, which permits foreign retailers to …

The growth of modern markets is higher today that result in increased competition among
retail businesses. Oiwak as a retail store in Indonesia that sells fresh fish as its main product …

This research was conducted to determine the quality of service in increasing guest
satisfaction at Hotel Solaris Kuta, service quality has five dimensions which include direct …

Gojek is a social-minded company that is leading the online-based transportation industry
revolution that can be accessed through an application on a smartphone. Gojek also …

Service quality is one of the strategies in marketing and is a major factor in the success of
the company. This article analyzes Lazada's service quality based on the Importance …

This study aimed to determine service quality provided by PT. Angkasa Pura II in serving
customers by using the 5 dimensions, namely Assurance, Reliability, Tangibility, Empathy …

Peningkatan kepuasan konsumen adalah aspek fundamental dalam keberlangsungan
sebuah bisnis. Banyak industri yang muncul berdampak pada persaingan antar bisnis …

Satisfaction of Consumer represent storey level satisfaction of consumer after what in
processing in data processing. This research use glorious partner at CV case study of …

Penelitian ini berfokus pada evaluasi kinerja pelayanan PDAM Tirta Manakarra melalui
metode Importance and Performance Analysis (IPA) dan Customer Satisfaction Index (CSI) …