Performance and service quality enhancement in a healthcare setting through lean six sigma strategy

A Noronha, S Bhat, EV Gijo, J Antony… - International Journal of …, 2023 - emerald.com
Purpose The article intended to excavate the Lean Six Sigma (LSS) deployment challenges,
Critical Success Factors (CSF), tools and techniques, and managerial implications in an …

Application of Lean Six Sigma in conservative dentistry: an action research at an Indian dental college

A Noronha, S Bhat, EV Gijo, J Antony, S Bhat - The TQM Journal, 2022 - emerald.com
Purpose The article evaluates the obstacles, lessons learned and managerial implications of
deploying Lean Six Sigma (LSS) in a dental college hospital in India. Design/methodology …

Lean Six Sigma for the healthcare sector: a multiple case study analysis from the Indian context

S Bhat, J Antony, EV Gijo, EA Cudney - International Journal of …, 2020 - emerald.com
Purpose The purpose of this paper is to explore the voice of the customer, key performance
indicators, critical to quality characteristics, critical success factors, and commonly used tools …

Strategies for successful deployment and sustainment of Lean Six Sigma in healthcare sector in India: a multi-level perspective

S Bhat, EV Gijo, J Antony, J Cross - The TQM Journal, 2023 - emerald.com
Purpose This study aims to present Lean Six Sigma (LSS) deployment and sustainment
strategies for the healthcare sector from a multi-level perspective. The objective is to present …

Improving patient care at a multi-speciality hospital using lean six sigma

DJ Persis, V Sunder M, VR Sreedharan… - Production Planning & …, 2022 - Taylor & Francis
Healthcare has been an important necessity globally. Healthcare organizations have
realized the importance of continuous improvement practices like lean six sigma (LSS). In …

Implementing lean six sigma in health care: a review of case studies

AK Samanta, A Gurumurthy - International Journal of Lean Six Sigma, 2023 - emerald.com
Purpose Health care organisations implement lean six sigma (LSS) methodology to achieve
improved performance in terms of cost, quality and productivity. However, the way it gets …

[HTML][HTML] Lean six sigma in healthcare: a systematic literature review on motivations and benefits

O McDermott, J Antony, S Bhat, R Jayaraman, A Rosa… - Processes, 2022 - mdpi.com
While Lean Six Sigma (LSS) has been applied extensively in healthcare organisations,
there has been limited research on the trends of LSS application in healthcare in recent …

Application of lean six sigma to improve service in healthcare facilities management: a case study

WT Shirey, KT Sullivan, B Lines… - Journal of Facility …, 2017 - meridian.allenpress.com
The purpose of this paper is to present a case study on the application of the Lean Six
Sigma (LSS) quality improvement methodology to facilities management (FM) services at a …

[PDF][PDF] Applying lean six sigma to improve healthcare: An empirical study

HL Yeh, CS Lin, CT Su, PC Wang - African Journal of Business …, 2011 - researchgate.net
By combining Lean thinking and six sigma (SS), lean six sigma (LSS) is a well-known
methodology for providing a powerful process improvement solution. Recently, LSS has …

Lean six sigma in health operations: challenges and opportunities—'Nirvana for operational efficiency in hospitals in a resource limited settings'

D Yaduvanshi, A Sharma - Journal of Health Management, 2017 - journals.sagepub.com
The hospitals over the last few years have been facing major issues and challenges; the
patients aspire world-class health care quality delivery while state and health insurance …