Safety first: conversational agents for health care
Automated dialogue systems represent a promising approach for health care promotion,
thanks to their ability to emulate the experience of face-to-face interactions between health …
thanks to their ability to emulate the experience of face-to-face interactions between health …
[HTML][HTML] What's Up With These Conversational Health Agents? From Users' Critiques to Implications for Design
Recent advancements in speech recognition technology in combination with increased
access to smart speaker devices are expanding conversational interactions to ever-new …
access to smart speaker devices are expanding conversational interactions to ever-new …
Mobile conversational agents for context-aware care applications
D Griol, Z Callejas - Cognitive Computation, 2016 - Springer
Smart mobile devices have fostered new interaction scenarios that demand sophisticated
interfaces. The main developers of operating systems for such devices provide APIs for …
interfaces. The main developers of operating systems for such devices provide APIs for …
Health-related applications of socially interactive agents
T Bickmore - The Handbook on Socially Interactive Agents: 20 years …, 2022 - dl.acm.org
these messages with perfect consistency and fidelity every time, to every patient, in every
circumstance. SIA are never intended to replace human healthcare providers but rather to …
circumstance. SIA are never intended to replace human healthcare providers but rather to …
" I don't know how to help with that"-Learning from Limitations of Modern Conversational Agent Systems in Caregiving Networks
While commercial conversational agents (CA)(ie Google assistant, Siri, Alexa) are widely
used, these systems have limitations in error-handling, flexibility, personalization and overall …
used, these systems have limitations in error-handling, flexibility, personalization and overall …
[PDF][PDF] An overview of conversational agent: applications, challenges and future directions
A Alnefaie, S Singh, B Kocaballi… - … Conference on Web …, 2021 - opus.lib.uts.edu.au
Recent years have seen the increased use of artificial intelligence technologies such as
conversational agents. Conversational agents, also referred to as chatbots, are used to …
conversational agents. Conversational agents, also referred to as chatbots, are used to …
Towards effective conversational agents: a prototype-based approach for facilitating their evaluation and improvement
M Heuer, T Lewandowski, E Kučević, J Hellmich… - … Conference on Human …, 2023 - Springer
Using conversational agents (CAs) has become increasingly popular for organizations for
various applications, such as customer service and healthcare. However, user satisfaction …
various applications, such as customer service and healthcare. However, user satisfaction …
Modeling conversational agents for service systems
Abstract Service providers are increasingly exploring the use of conversational agents (CA)
or dialogue based systems to support end customers, as a CA promises natural method for …
or dialogue based systems to support end customers, as a CA promises natural method for …
A Survey of Conversational Agents and Their Applications for Self-Management of Chronic Conditions
Conversational agents have gained their ground in our daily life and various domains
including healthcare. Chronic condition self-management is one of the promising healthcare …
including healthcare. Chronic condition self-management is one of the promising healthcare …
[HTML][HTML] Designing personality-adaptive conversational agents for mental health care
Millions of people experience mental health issues each year, increasing the necessity for
health-related services. One emerging technology with the potential to help address the …
health-related services. One emerging technology with the potential to help address the …