Conversational agents in healthcare: a systematic review

L Laranjo, AG Dunn, HL Tong… - Journal of the …, 2018 - academic.oup.com
Objective Our objective was to review the characteristics, current applications, and
evaluation measures of conversational agents with unconstrained natural language input …

Understanding the needs and challenges of using conversational agents for deaf older adults

J Blair, S Abdullah - Companion Publication of the 2019 Conference on …, 2019 - dl.acm.org
Conversational agents (CAs) with voice interfaces are becoming ubiquitous and are
routinely used by a wide range of individuals. Users with vision and mobility issues can …

Design of a chatbot to assist the elderly

S Valtolina, M Marchionna - International Symposium on End User …, 2021 - Springer
Nowadays, conversational agents are solutions that can provide a highly valuable addition
to the existing healthcare services to assist the elderly in following their care plans and …

Daisy: a friendly conversational agent for older adults

J Simpson, F Gaiser, M Macík, T Breßgott - Proceedings of the 2nd …, 2020 - dl.acm.org
We present Daisy, a voice-controlled conversational agent embodied as a household potted
flower. Daisy has been designed for the needs of older adults, providing companionship in …

Conversational interfaces: Past and present

M McTear, Z Callejas, D Griol, M McTear… - … Interface: Talking to …, 2016 - Springer
Conversational interfaces have a long history, starting in the 1960s with text-based dialog
systems for question answering and chatbots that simulated casual conversation. Speech …

[PDF][PDF] Design for fast request fulfillment or natural interaction? Insights from an experiment with a conversational agent

S Diederich, AB Brendel, S Lichtenberg, L Kolbe - 2019 - core.ac.uk
Conversational agents continue to permeate our lives in different forms, such as virtual
assistants on mobile devices or chatbots on websites and social media. The interaction with …

Conversational health agents: A personalized llm-powered agent framework

M Abbasian, I Azimi, AM Rahmani, R Jain - arXiv preprint arXiv …, 2023 - arxiv.org
Conversational Health Agents (CHAs) are interactive systems designed to enhance
personal healthcare services by engaging in empathetic conversations and processing …

How personal experience and technical knowledge affect using conversational agents

ML Chen, HC Wang - Companion Proceedings of the 23rd International …, 2018 - dl.acm.org
Conversational agents (CA) use dialogues to interact with users so as to offer an experience
of naturalistic interaction. However, due to the low transparency and poor explanability of …

Survey of conversational agents in health

JLZ Montenegro, CA da Costa… - Expert Systems with …, 2019 - Elsevier
Artificial intelligence (AI) has transformed the world and the relationships among humans as
the learning capabilities of machines have allowed for a new means of communication …

Cue-bot: A Conversational Agent for Assistive Technology

SH Kumar, H Su, R Manuvinakurike… - Proceedings of the …, 2022 - aclanthology.org
Intelligent conversational assistants have become an integral part of our lives for performing
simple tasks. However, such agents, for example, Google bots, Alexa and others are yet to …