Insights from building an open-ended conversational agent
K Gupta, M Joshi, A Chatterjee, S Damani… - Proceedings of the …, 2019 - aclanthology.org
Dialogue systems and conversational agents are becoming increasingly popular in modern
society. We conceptualized one such conversational agent, Microsoft's “Ruuh” with the …
society. We conceptualized one such conversational agent, Microsoft's “Ruuh” with the …
Conversational Agents for Information Retrieval in the Education Domain: A User-Centered Design Investigation
Text-based conversational agents (CAs) are widely deployed across a number of daily
tasks, including information retrieval. However, most existing agents follow a default design …
tasks, including information retrieval. However, most existing agents follow a default design …
Human-agent communication: Connecting research and development in HCI and AI
Conversational agents (eg, chatbots, virtual agents) are becoming part of our everyday lives,
from personal assistants, social companions to team support. In recent years, there has …
from personal assistants, social companions to team support. In recent years, there has …
Understanding Public Perceptions of AI Conversational Agents: A Cross-Cultural Analysis
Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking
significant discussions on social media. While previous research has examined public …
significant discussions on social media. While previous research has examined public …
Can Animated Agents Help Us Create Better Conversational Moods? An Experiment on the Nature of Optimal Conversations
M Yuasa - Universal Access in Human-Computer Interaction …, 2014 - Springer
We describe a method using animated agents to investigate how humans recognize
conversational moods. Conversational moods are usually generated by conversation …
conversational moods. Conversational moods are usually generated by conversation …
Conversational agents: Acting on the wave of research and development
In the last five years, work on software that interacts with people via typed or spoken natural
language, called chatbots, intelligent assistants, social bots, virtual companions, non-human …
language, called chatbots, intelligent assistants, social bots, virtual companions, non-human …
“I don't know what you mean byI am anxious'”: A New Method for Evaluating Conversational Agent Responses to Standardized Mental Health Inputs for Anxiety and …
T Eagle, C Blau, S Bales, N Desai, V Li… - ACM Transactions on …, 2022 - dl.acm.org
Conversational agents (CAs) are increasingly ubiquitous and are now commonly used to
access medical information. However, we lack systematic data about the quality of advice …
access medical information. However, we lack systematic data about the quality of advice …
Framework for guiding the development of high-quality conversational agents in healthcare
K Denecke - Healthcare, 2023 - mdpi.com
Evaluating conversational agents (CAs) that are supposed to be applied in healthcare
settings and ensuring their quality is essential to avoid patient harm and ensure efficacy of …
settings and ensuring their quality is essential to avoid patient harm and ensure efficacy of …
On conversational agents in information systems research: analyzing the past to guide future work
S Diederich, AB Brendel, LM Kolbe - 2019 - aisel.aisnet.org
Conversational agents (CA), ie software that interacts with its users through natural
language, are becoming increasingly prevalent in everyday life as technological advances …
language, are becoming increasingly prevalent in everyday life as technological advances …
" Like Having a Really Bad PA" The Gulf between User Expectation and Experience of Conversational Agents
The past four years have seen the rise of conversational agents (CAs) in everyday life.
Apple, Microsoft, Amazon, Google and Facebook have all embedded proprietary CAs within …
Apple, Microsoft, Amazon, Google and Facebook have all embedded proprietary CAs within …