Can Animated Agents Help Us Create Better Conversational Moods? An Experiment on the Nature of Optimal Conversations

M Yuasa - Universal Access in Human-Computer Interaction …, 2014 - Springer
We describe a method using animated agents to investigate how humans recognize
conversational moods. Conversational moods are usually generated by conversation …

Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement

T Lewandowski, E Kučević, S Leible, M Poser… - Electronic Markets, 2023 - Springer
Contemporary organizations increasingly adopt conversational agents (CAs) as intelligent
and natural language-based solutions for providing services and information. CAs offer new …

How humans obtain information from AI: Categorizing user messages in human-AI collaborative conversations

Y Wei, W Lu, Q Cheng, T Jiang, S Liu - Information Processing & …, 2022 - Elsevier
Although there is an increasingly number of research about the design and use of
conversational agents, it is still difficult for conversational agents to completely replace …

[PDF][PDF] Building conversational agents with basilica

R Kumar, C Rose, MJ Witbrock - … of the North American Chapter of …, 2009 - aclanthology.org
Basilica is an event-driven software architecture for creating conversational agents as a
collection of reusable components. Software engineers and computer scientists can use this …

Conversational agents: Acting on the wave of research and development

R Jacques, A Følstad, E Gerber, J Grudin… - Extended Abstracts of …, 2019 - dl.acm.org
In the last five years, work on software that interacts with people via typed or spoken natural
language, called chatbots, intelligent assistants, social bots, virtual companions, non-human …

Considerations on creating conversational agents for multiple environments and users

J Cebrián, R Martínez-Jiménez, N Rodríguez… - AI Magazine, 2021 - ojs.aaai.org
Advances in artificial intelligence algorithms and expansion of straightforward cloud-based
platforms have enabled the adoption of conversational assistants by both, medium and large …

Knowledge-Enhanced Conversational Agents

F Caffaro, G Rizzo - Journal of Computer Science and Technology, 2024 - Springer
Humanity has fantasized about artificial intelligence tools able to discuss with human beings
fluently for decades. Numerous efforts have been proposed ranging from ELIZA to the …

Do You Feel a Connection? How the Human-Like Design of Conversational Agents Influences Donation Behaviour

J Bührke, AB Brendel, S Lichtenberg… - … Systems: Volume II: A …, 2021 - Springer
Conversational agents (CAs) are rapidly changing the way humans and computers interact.
Through developments in natural language processing, CAs are increasingly capable of …

Chatbots as conversational healthcare services

M Jovanović, M Baez, F Casati - IEEE Internet Computing, 2020 - ieeexplore.ieee.org
Chatbots are emerging as a promising platform for accessing and delivering healthcare
services. The evidence is in the growing number of publicly available chatbots aiming at …

Using an intelligent interviewer to perform cognitive assessments

K Weaver, A Komlodi, B Duffy - CHI'13 Extended Abstracts on Human …, 2013 - dl.acm.org
Intelligent Virtual Agents (IVAs) are computer systems that have specifically designed
capabilities ranging from simple conversation agents to complex systems that can …