Is transparency a double-edged sword in citizen satisfaction with public service? Evidence from
China’s public healthcare | Emerald Insight Books and journals Case studies Expert Briefings …

Despite a great deal of research that examines consequences of transparency policies,
there have been few empirical assessments of the relationship between transparency and …

Background The public's perception of the health system provides valuable insights on
health system performance and future directions of improvement. While China's health care …

Transparency, trust, and equity are all considered critical components of good governance.
However, few studies have looked into the possible impacts of transparency and trust on …

Objective To identify factors associated with health‐care system satisfaction in China.
Context Recent research suggests that socio‐demographic characteristics, self‐reported …

Although transparency is recognized as an important public value, few studies examine how
citizens see the relationship between transparency and other public values. To empirically …

Background It is widely accepted that patient generates overall satisfaction with medical
service and sub satisfaction on the basis of response to patient's trust in medical service and …

Objectives Despite increasing research attention on public trust in health care systems,
empirical evidence on this topic in the developing world is limited and inconclusive. This …

Transparency has often been hailed as a golden tool to bolster citizens' trust in government
and improve public governance. However, there is a considerable disparity in theoretical …

Declining citizen trust in government is an important driver for NPM-style reforms. Increasing
people's knowledge by providing factual knowledge about government performance …