The use and promise of conversational agents in digital health

T Dingler, D Kwasnicka, J Wei, E Gong… - Yearbook of Medical …, 2021 - thieme-connect.com
Objectives: To describe the use and promise of conversational agents in digital health—
including health promotion andprevention—and how they can be combined with other new …

Health-focused conversational agents in person-centered care: a review of apps

P Parmar, J Ryu, S Pandya, J Sedoc, S Agarwal - NPJ digital medicine, 2022 - nature.com
Health-focused apps with chatbots (“healthbots”) have a critical role in addressing gaps in
quality healthcare. There is limited evidence on how such healthbots are developed and …

[HTML][HTML] The effectiveness of artificial intelligence conversational agents in health care: systematic review

M Milne-Ives, C de Cock, E Lim, MH Shehadeh… - Journal of medical …, 2020 - jmir.org
Background: The high demand for health care services and the growing capability of
artificial intelligence have led to the development of conversational agents designed to …

[HTML][HTML] Conversational agents in health care: scoping review and conceptual analysis

L Tudor Car, DA Dhinagaran, BM Kyaw… - Journal of medical …, 2020 - jmir.org
Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …

Conversational agents in healthcare: a systematic review

L Laranjo, AG Dunn, HL Tong… - Journal of the …, 2018 - academic.oup.com
Objective Our objective was to review the characteristics, current applications, and
evaluation measures of conversational agents with unconstrained natural language input …

[HTML][HTML] Design and evaluation challenges of conversational agents in health care and well-being: selective review study

AB Kocaballi, E Sezgin, L Clark, JM Carroll… - Journal of medical …, 2022 - jmir.org
Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …

Safety first: conversational agents for health care

T Bickmore, H Trinh, R Asadi, S Olafsson - Studies in conversational UX …, 2018 - Springer
Automated dialogue systems represent a promising approach for health care promotion,
thanks to their ability to emulate the experience of face-to-face interactions between health …

[HTML][HTML] The personalization of conversational agents in health care: systematic review

AB Kocaballi, S Berkovsky, JC Quiroz, L Laranjo… - Journal of medical …, 2019 - jmir.org
Background The personalization of conversational agents with natural language user
interfaces is seeing increasing use in health care applications, shaping the content …

AI in healthcare: navigating opportunities and challenges in digital communication

G Sun, YH Zhou - Frontiers in Digital Health, 2023 - frontiersin.org
The landscape of healthcare communication is undergoing a profound transformation in the
digital age, and at the heart of this evolution are AI-powered chatbots. This mini-review …

Virtual conversational agents versus online forms: Patient experience and preferences for health data collection

H Soni, J Ivanova, H Wilczewski, A Bailey… - Frontiers in Digital …, 2022 - frontiersin.org
Objective Virtual conversational agents, or chatbots, have emerged as a novel approach to
health data collection. However, research on patient perceptions of chatbots in comparison …