The use and promise of conversational agents in digital health
Objectives: To describe the use and promise of conversational agents in digital health—
including health promotion andprevention—and how they can be combined with other new …
including health promotion andprevention—and how they can be combined with other new …
Health-focused conversational agents in person-centered care: a review of apps
Health-focused apps with chatbots (“healthbots”) have a critical role in addressing gaps in
quality healthcare. There is limited evidence on how such healthbots are developed and …
quality healthcare. There is limited evidence on how such healthbots are developed and …
[HTML][HTML] The effectiveness of artificial intelligence conversational agents in health care: systematic review
M Milne-Ives, C de Cock, E Lim, MH Shehadeh… - Journal of medical …, 2020 - jmir.org
Background: The high demand for health care services and the growing capability of
artificial intelligence have led to the development of conversational agents designed to …
artificial intelligence have led to the development of conversational agents designed to …
[HTML][HTML] Conversational agents in health care: scoping review and conceptual analysis
L Tudor Car, DA Dhinagaran, BM Kyaw… - Journal of medical …, 2020 - jmir.org
Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …
designed to simulate human text or verbal conversations. They are increasingly used in a …
Conversational agents in healthcare: a systematic review
Objective Our objective was to review the characteristics, current applications, and
evaluation measures of conversational agents with unconstrained natural language input …
evaluation measures of conversational agents with unconstrained natural language input …
[HTML][HTML] Design and evaluation challenges of conversational agents in health care and well-being: selective review study
Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …
conversational agents (CAs). There is a significant increase in research, development, and …
Safety first: conversational agents for health care
Automated dialogue systems represent a promising approach for health care promotion,
thanks to their ability to emulate the experience of face-to-face interactions between health …
thanks to their ability to emulate the experience of face-to-face interactions between health …
[HTML][HTML] The personalization of conversational agents in health care: systematic review
Background The personalization of conversational agents with natural language user
interfaces is seeing increasing use in health care applications, shaping the content …
interfaces is seeing increasing use in health care applications, shaping the content …
AI in healthcare: navigating opportunities and challenges in digital communication
G Sun, YH Zhou - Frontiers in Digital Health, 2023 - frontiersin.org
The landscape of healthcare communication is undergoing a profound transformation in the
digital age, and at the heart of this evolution are AI-powered chatbots. This mini-review …
digital age, and at the heart of this evolution are AI-powered chatbots. This mini-review …
Virtual conversational agents versus online forms: Patient experience and preferences for health data collection
Objective Virtual conversational agents, or chatbots, have emerged as a novel approach to
health data collection. However, research on patient perceptions of chatbots in comparison …
health data collection. However, research on patient perceptions of chatbots in comparison …