The purpose of this chapter is to provide a roadmap of utilization management content so
that the reader can identify the location of recommendations for utilization topics that are …

Purpose–To review the application of the principles of benchmarking to the field of
laboratory medicine. Design/methodology/approach–Review of the literature on …

Background and aims Laboratory performance as a relative concept needs repetitive
benchmarking for continuous improvement of laboratory procedures and medical processes …

As the demand increases for more successful utilization of laboratory tests, laboratory
directors are tasked with finding new ways to provide higher quality laboratory testing at …

Proficiency testing is the oldest form of laboratory benchmarking. Today, laboratory
managers can compare local laboratory quality to industry averages in many domains. This …

Quality is an important attribute of clinical laboratory results; however, methods for defining
acceptable quality may not be entirely agreed upon. In addition, confusion over quality is …

Benchmarking is an important part of performance evaluation in the clinical laboratory.
When used effectively, benchmarking can lead to significant changes and performance …

OBJECTIVE: A survey of clinical laboratories was conducted to capture information about
quality indicators in use within the state of Arizona. This information was then used to …

Laboratories in the United States are subject to so many national, state, and local
requirements that it is very complicated to track compliance with every individual …

Appropriate laboratory test utilization is of growing interest in the face of rising healthcare
costs and documented evidence of over-and under-utilization. Building from published …