“I don't have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department

K Kirk, L Cohen, A Edgley… - Journal of Advanced …, 2021 - Wiley Online Library
Aims This study aims to apply Hochschild's theory of emotional labour to emergency care,
and uncover the 'specialty‐specific'feeling rules driving this labour. Despite the importance …

The impact of emotional intelligence on work engagement of registered nurses: The mediating role of organisational justice

Y Zhu, C Liu, B Guo, L Zhao, F Lou - Journal of clinical nursing, 2015 - Wiley Online Library
Aims and objectives To explore the impact of emotional intelligence and organisational
justice on work engagement in Chinese nurses and to examine the mediating role of …

Work engagement among acute care nurses: A qualitative study

H Al Mamari, PS Groves - Nursing Research and Practice, 2023 - Wiley Online Library
Aims. To understand how Omani nurses conceptualize work engagement, explore factors
influencing engagement, and identify strategies to improve work engagement. Design. A …

Developing a structural equation model from Grandey's emotional regulation model to measure nurses' emotional labor, job satisfaction, and job performance

WJ Hwang, EH Park - Applied Nursing Research, 2022 - Elsevier
Aims This study constructed and tested a structural equation model on clinical nurses'
emotional labor, job satisfaction, and job performance based on Grandey's emotion …

Influence of emotional labor on job satisfaction, intent to leave, and nursing performance of clinical nurses

SM Wi, YJ Yi - Journal of Korean Academy of Nursing …, 2012 - synapse.koreamed.org
Purpose The purpose of this study was to analyze emotional labor factors influencing job
satisfaction, intent to leave, and nursing performance of clinical nurses. Method The …

Emotional labour in mental health nursing: An integrative systematic review

K Edward, G Hercelinskyj… - International Journal of …, 2017 - Wiley Online Library
Emotional labour is the effort consumed by suppressing one's own emotions to care for
others effectively while also caring for oneself. Mental health nurses are required to engage …

Correlates of structural empowerment, psychological empowerment and emotional exhaustion among registered nurses: A meta-analysis

X Zhang, H Ye, Y Li - Applied Nursing Research, 2018 - Elsevier
Objective To conduct a meta-analysis on the relationship between structural empowerment,
psychological empowerment and burnout for registered nurses. Methods Cross-sectional …

Work engagement and perceived work ability: an evidence‐based model to enhance nurses' well‐being

M Tomietto, E Paro, R Sartori… - Journal of advanced …, 2019 - Wiley Online Library
Aims The study aims are (a) to test a model developed to estimate the impact of work
engagement on work ability as it is perceived by nurses;(b) to test the parameters between …

Do perceived high performance work systems influence the relationship between emotional labour, burnout and intention to leave? A study of Australian nurses

T Bartram, G Casimir, N Djurkovic… - Journal of Advanced …, 2012 - Wiley Online Library
bartram t., casimir g., djurkovic n., leggat sg & stanton p.(2012) Do perceived high
performance work systems influence the relationship between emotional labour, burnout …

[图书][B] Emotional intelligence and burnout: Influence on the intent of staff nurses to leave nursing

MF Budnik - 2003 - search.proquest.com
Many industries are struggling to adapt to the uncertainty engulfing society at the dawn of
the 21 st Century. One industry acknowledging the emergent state of affairs is healthcare, in …