Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
… using social media brand communities to engage consumers … communities in social media
and consumer engagement) is … consumer engagement in social media brand communities. …

An experiential model of consumer engagement in social media

W Tafesse - Journal of Product & Brand Management, 2016 - emerald.com
… This study aims to propose an experiential model of consumer engagement focusing on …
social, epistemic and embodied dimensions and tests their impact on consumer engagement

Social media and consumer engagement: a review and research agenda

V Barger, JW Peltier, DE Schultz - Journal of Research in Interactive …, 2016 - emerald.com
… of consumer engagement with a firm’s social media efforts. Five antecedents of social media
engagement were identified, including brand, product, consumer, content and social media

Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement

C Ashley, T Tuten - Psychology & marketing, 2015 - Wiley Online Library
… which social media channels … to consumer engagement in branded social media. Past
research has suggested that brands should focus on maintaining a social presence across social

Consumer engagement in social media: scale comparison analysis

M Ferreira, F Zambaldi, DS Guerra - Journal of product & brand …, 2020 - emerald.com
… most proper measures for consumer engagement in the context of social media, this paper
… of consumer engagement measures. We select 3 scales of consumer engagement out of 13 …

Consumer engagement in online brand communities: a social media perspective

L Dessart, C Veloutsou… - Journal of Product & …, 2015 - emerald.com
… phenomenon of consumer engagement in online brand community, this study adopts a
social media user-oriented approach. Based on the premise that consumer engagement is …

Advertising content and consumer engagement on social media: Evidence from Facebook

D Lee, K Hosanagar, HS Nair - Management science, 2018 - pubsonline.informs.org
… the role of content in driving consumer engagement in social media in a large-scale field …
with consumer engagement, and investigate how the role of content varies across engagement

Consumer brand engagement in social media: Conceptualization, scale development and validation

LD Hollebeek, MS Glynn… - Journal of interactive …, 2014 - journals.sagepub.com
social media settings, we address this identified literature gap. Specifically, we conceptualize
CBE as a consumer's … extent may focal aggregated consumer engagement states exhibit …

Consumer engagement on social media: Evidence from small retailers

E Devereux, L Grimmer… - Journal of Consumer …, 2020 - Wiley Online Library
… levels of consumer engagement with small firm social media … in higher levels of consumer
engagement manifested as ‘likes’, ‘… are made, in influencing levels of consumer engagement. …

[图书][B] The effect of social media marketing content on consumer engagement: Evidence from Facebook

D Lee, K Hosanagar, HS Nair - 2014 - mackinstitute.wharton.upenn.edu
… content in driving consumer engagement in social media in a … advertising content attributes
affect engagement and that the … of our engagement data and the ability to content code social