[PDF][PDF] Impact of emotional labour on employee well-being: A conceptual framework

PR Horo - Review of HRM, 2014 - Citeseer
For the past years, the role of emotions in organisations has being rising. Emotion work or
emotional labour is the expression of organisationally desired emotions in part of one's job …

Impact of Emotional Labour on Employee Well-being: A Conceptual Framework

PR Horo - Review of HRM, 2014 - search.proquest.com
For the past years, the role of emotions in organisations has being rising. Emotion work or
emotional labour is the expression of organisationally desired emotions in part of one's job …