[HTML][HTML] A systemic model of analysis of organizational culture in health care services

AO Ortega, JR Corona, ES Hernández, O Montaño… - Nova scientia, 2015 - scielo.org.mx
AO Ortega, JR Corona, ES Hernández, O Montaño, J Garnica, SA Garduño, MT Cerecedo
Nova scientia, 2015scielo.org.mx
Method: A case study carried out under qualitative approach with the application of focus
groups and interviews in communitarian health centers, physician's offices, sanatoriums and
hospitals of the state of Hidalgo, Mexico. Results: The organizational culture in health care
services was classified into 4 subsystems: human, technical-technological, functional-
structural and environmental macrosystem. Conclusion: An interrelation among the four
subsystems was identified defining the dynamics of organizational culture of health care …
Method:
A case study carried out under qualitative approach with the application of focus groups and interviews in communitarian health centers, physician’s offices, sanatoriums and hospitals of the state of Hidalgo, Mexico.
Results:
The organizational culture in health care services was classified into 4 subsystems: human, technical-technological, functional-structural and environmental macrosystem.
Conclusion:
An interrelation among the four subsystems was identified defining the dynamics of organizational culture of health care services in three transactions: interdynamics, intradynamics and outerdynamics.
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