An Analytic Hierarchy Process based approach for Information technology governance framework selection

H Bouayad, L Benabbou, A Berrado - Proceedings of the 12th …, 2018 - dl.acm.org
H Bouayad, L Benabbou, A Berrado
Proceedings of the 12th International Conference on Intelligent Systems …, 2018dl.acm.org
Nowadays, the Information Technology (IT) is so dynamic in terms of innovation and the
clients' needs are so demanding to gain the competitive advantage that an IT governance
framework are a necessity. It permits to the organization to be agile, to implement the digital
transformation and then to be ahead of the competitors. As there is no single definition of ITG
and there is a multitude of ITG frameworks, the selection of the most suitable framework is
not easy. There's a few research done concerning the selection phase of an ITG framework …
Nowadays, the Information Technology (IT) is so dynamic in terms of innovation and the clients' needs are so demanding to gain the competitive advantage that an IT governance framework are a necessity. It permits to the organization to be agile, to implement the digital transformation and then to be ahead of the competitors. As there is no single definition of ITG and there is a multitude of ITG frameworks, the selection of the most suitable framework is not easy. There's a few research done concerning the selection phase of an ITG framework. This paper tries to fill this gap in literature, using the Analytic Hierarchy Process (AHP), a multicriteria decision analysis (MCDA) method that aids a Decision Maker (DM) to decide and choose the best suitable ITG framework to the organization. An application of this method is done for a public pharmaceutical supply chain in a developing country.
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