An examination of the relationships between leadership style, quality, and employee satisfaction in R&D versus administrative environments

Y Berson, JD Linton - R&D Management, 2005 - Wiley Online Library
Academics and executives argue that effective leadership is a key predictor of R&D success
as well as quality management. Recent research highlights transformational leadership as a
highly effective style shown to predict performance in organizations. However, no study
examined the role of transformational and transactional leadership in building quality
climate in R&D versus non‐R&D settings. We examined the relationship between leadership
style and the establishment of a quality environment in an R&D setting based on an …

An examination of the relationships between leadership style, quality, and employee satisfaction in R&D environments

Y Berson, J Linton - … Driven Organizations: The Human Side of …, 2003 - ieeexplore.ieee.org
The relationship between leadership style of all managers and the establishment of a quality
environment in an R&D setting is considered in this empirical study of 511 engineers. It is
found that both transformational leadership and transactional contingent-reward leadership
are related to the establishment of a quality environment in the R&D part of a
telecommunications firm. However, the impact of transactional contingent-reward leadership
ceases to be significant once both leadership styles are considered simultaneously using …
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