Characteristics of successful quality improvement teams: lessons from five collaborative projects in the VHA

PD Mills, WB Weeks - The Joint Commission Journal on Quality and Safety, 2004 - Elsevier
Article-at-a-Glance Background A pre–post observational design was used to study the
aggregate results of five national Breakthrough Series (BTS) collaboratives run within
Veterans Health Administration (VHA) to identify the organizational, interpersonal, and
systemic characteristics of successful improvement teams. Methods One hundred thirty-four
medical quality improvement teams participated in five BTS collaboratives in the VHA
between 1999 and 2002. Team characteristics were assessed using a team questionnaire …
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