Course Evaluation Using Preference Disaggregation Analysis: The Case of an Information Communication Technology Course

I Sitaridis, F Kitsios, S Stefanakakis… - Handbook of Operations …, 2021 - Springer
Handbook of Operations Research and Management Science in Higher Education, 2021Springer
The purpose of this chapter is to evaluate students' satisfaction attending an Information
Communication Technology (ICT) course. An adapted version of the Course Experience
Questionnaire (CEQ) was used in order to evaluate students' satisfaction, based on their
experience. The 36-item scale includes measures for Good teaching, Clear Goals,
Appropriate Workload, Appropriate Assessment, and Independence in Learning and
development of Generic Skills. The data were analyzed using preference disaggregation …
Abstract
The purpose of this chapter is to evaluate students’ satisfaction attending an Information Communication Technology (ICT) course. An adapted version of the Course Experience Questionnaire (CEQ) was used in order to evaluate students’ satisfaction, based on their experience. The 36-item scale includes measures for Good teaching, Clear Goals, Appropriate Workload, Appropriate Assessment, and Independence in Learning and development of Generic Skills. The data were analyzed using preference disaggregation analysis, a method of multiple criteria analysis, based on the principles of ordinal regression. The findings of this chapter provide many practical implications for educators because they can identify the strengths and weaknesses of the course. Therefore, they can improve teaching weaknesses based on students’ satisfaction rates. Additionally, the methodology that was used will provide curriculum designers with a tool in order to evaluate their current courses and will support them to incorporate improved educational approaches in the future. Multi-criteria decision analysis offers many benefits for education practitioners, such as the identification of problems as well as the opportunity to prioritize the necessary interventions for improving their teaching. Last but not least, this method supports educators to organize the course more flexibly and facilitate students communicate with teachers and participate more actively in the educational process.
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