Crowdsourcing in the Brazilian IT industry: what we know and what we don't know

L Machado, G Pereira, R Prikladnicki… - Proceedings of the 1st …, 2014 - dl.acm.org
Proceedings of the 1st International Workshop on Crowd-based Software …, 2014dl.acm.org
Crowdsourcing means outsourcing to a large network of people–a crowd. It has emerged as
a new option for a global labor market; it is another valuable option in the´ make or buy´
software decision and has been gaining attention in countries where global software
engineering plays a significant role, such as Brazil. The adoption of this practice in the
Brazilian IT industry is not well known yet. For this reason, this paper presents findings from
an empirical study about the topic, in the context of a multi-year study that has the goal of …
Crowdsourcing means outsourcing to a large network of people – a crowd. It has emerged as a new option for a global labor market; it is another valuable option in the ´make or buy´ software decision and has been gaining attention in countries where global software engineering plays a significant role, such as Brazil. The adoption of this practice in the Brazilian IT industry is not well known yet. For this reason, this paper presents findings from an empirical study about the topic, in the context of a multi-year study that has the goal of investigating how the Brazilian software labor and industry market is being transformed and disrupted by crowdsourcing. We interviewed professionals from several companies and identified how crowdsourcing is being adopted in Brazil, including possible benefits, main concerns and factors that may avoid some companies to adopt it from three different perspectives: the buyers, the platforms and the crowd. We also share our thoughts about the future of crowdsourcing in the country in the coming years.
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